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Home Refund & Return Policy

Refund & Return Policy

Hassle-free returns and fast refunds across GCC

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Policy Overview

Return Policy
  • • Only during shipping process
  • • Before delivery completion
  • • Contact us while in transit
  • • Full refund if not delivered
Refund Options
  • • Original payment method
  • • Bank transfer
  • • Store credit
  • • Exchange for other items

How to Return During Shipping

1
Track Order

Monitor your order status

2
Contact Us

Call before delivery completion

3
Return Request

We'll redirect package back

4
Get Refund

Full refund processed

Refund Processing

Payment Method Refunds
  • • Credit/Debit Card: 3-5 business days
  • • PayPal: 1-2 business days
  • • Bank Transfer: 5-7 business days
  • • Cash on Delivery: Bank transfer
Store Credit Benefits
  • • Instant store credit
  • • 10% bonus credit
  • • No expiration date
  • • Use for future purchases

Return Conditions

In Transit Only

Package must be in shipping process

Early Contact

Call us before delivery attempt

No Post-Delivery

Returns not accepted after delivery

Return Timeframes

During Shipping

Returns accepted only while in transit

After Delivery

No returns once delivered

Refund Time

3-7 business days

Non-Returnable Items

Hygiene Items
  • • Personal care products
  • • Underwear and swimwear
  • • Cosmetics and perfumes
  • • Health and beauty items
Special Items
  • • Customized/personalized items
  • • Perishable goods
  • • Digital downloads
  • • Gift cards and vouchers

Need Help with Returns?

Call Us

24/7 Return Support

Free Call
Live Chat

Instant help with returns

Online Now
Email Us

support@grabbily.com

Quick Response