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Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated:
July 26, 2025
Table of Contents
Your Privacy Matters
At Grabbily, we are committed to protecting your personal information and being transparent about how we collect, use, and share your data. This Privacy Policy explains our practices and your rights regarding your personal information.
1. Overview
This Privacy Policy describes how Grabbily ("we," "us," or "our") collects, uses, and protects information when you use our website, mobile application, or services. By using our services, you agree to the practices described in this policy.
Important: This policy applies to all users of Grabbily's services, including customers, visitors, and anyone who interacts with our platform.
2. Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
Personal Information
- • Name and contact information
- • Email address and phone number
- • Shipping and billing addresses
- • Payment information
Technical Information
- • IP address and device information
- • Browser type and version
- • Operating system
- • Usage patterns and preferences
Transaction Information
- • Purchase history and preferences
- • Order details and tracking
- • Payment method information
- • Customer service interactions
Communication Data
- • Customer support messages
- • Product reviews and feedback
- • Survey responses
- • Newsletter subscriptions
3. How We Use Information
We use the information we collect for various purposes to provide and improve our services:
Order Processing
Process and fulfill your orders, handle payments, and arrange deliveries
Customer Support
Provide customer service, respond to inquiries, and resolve issues
Communications
Send order updates, promotional offers, and important service notifications
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All sensitive data is encrypted using industry-standard protocols
Secure Servers
Our servers are protected by firewalls and security monitoring
Access Control
Limited access to personal data on a need-to-know basis
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Retention Periods: Account information is retained while your account is active. Transaction data is kept for 7 years for legal and tax purposes. Marketing data is retained until you opt out.
8. Your Rights
You have certain rights regarding your personal information. You may exercise these rights by contacting us:
Your Privacy Rights
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
Parental Notice: If you believe your child has provided personal information to us, please contact us immediately so we can remove the information.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website.
Stay Informed: We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. International Users
If you are accessing our services from outside our primary jurisdiction, please note that your information may be transferred to and processed in countries with different privacy laws.
Data Transfers: We ensure appropriate safeguards are in place when transferring personal information internationally, including standard contractual clauses and adequacy decisions.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us using the information below:
Privacy Officer
support@grabbily.com
Customer Support
Effective Date: This Privacy Policy is effective as of July 26, 2025. By using our services, you acknowledge that you have read and understood this Privacy Policy.